A day in the building.
Six floors. Each one leaves a record.
- B1Valet parking
- GVisitors and parcels
- 1Meeting rooms
- 2Accounts
- 3Repairs
- RShared costs
Property management for commercial and residential buildings
Run the building, not the phone.
Every request, booking, visitor and invoice gets a reference number, a timestamp and an owner. Your tenants stop calling to ask, and you stop having to remember.
8buildings in the register it was designed against
300+offices, shops and apartments modelled as real spaces
148tenant companies, each walled off from the others
26parts of the job it already covers, not a roadmap
Eight business centres, one register. Live today at Qubic and Qubic Square ; the other six move in as their registers arrive.
- Qubic
- Qubic Square
- ICON
- Central
- Lot549
- Symposium
- Jdeideh 19
- Q Business Center
It isn't that the work is hard.
It is that none of it is written down anywhere two people can both see. So the same question gets asked four times and the answer depends on who picks up.
01
"Did anyone fix the leak in 305?"
Now: a reference
A tenant phoned it in on Tuesday. Whoever answered wrote it somewhere. Nobody can say whether it was assigned, or to whom, or when.
02
"I paid that in cash last month."
Now: a receipt number
Maybe. The receipt was a signature in a notebook, and the notebook is with someone who is out today.
03
"Why is my share of the bill this much?"
Now: a visible split
Because of a calculation that lives in one spreadsheet on one laptop, which nobody else can open and nobody can check.
04
"There's someone downstairs for you."
Now: a scanned pass
Reception has a name on a scrap of paper and no way to confirm it was expected, or who let them in, or when they left.
Four screens that replace the four phone calls.
Every one of these is live today. Nothing here is a mock-up of something planned.
A request stops being a conversation.
A tenant reports a fault from their phone and gets a reference back immediately. You see the queue in triage order — priority first, then oldest first — and how long each one has been open.
- Reference numbers a tenant can quote on the phone
- A manager can log one on someone's behalf, and the record says so
- Assignee, category and status on every ticket
premise · maintenance
REQ-202610-042
Reported by Lina S. · Office 305 · Tower B
| Status | open |
| Priority | urgent |
| Category | Plumbing |
| Reported | Today, 09:12 — 4h ago |
| Assigned to | Unassigned |
| Logged by | Tenant, from the app |
The meeting room and the front desk.
Tenants book rooms themselves against a monthly allowance, so one company cannot take the week. Guests arrive with a QR pass that reception scans for a yes or a no.
- Per-company booking allowance, set by you
- Visitor passes issued by the tenant, not the desk
- Parcels logged on arrival and marked collected
- Valet requests queued in the order they came in
premise · visitors
Expected today
Tower B · lobby desk
| Guest | Window | Status |
|---|---|---|
| M. Karam | 10:00–11:00 | checked in |
| S. Aoun | 13:30–14:30 | expected |
| Courier | any | at desk |
Meeting room 3
Tuesday
| 09:00–10:30 | Meridian Legal | confirmed |
| 11:00–12:00 | Office 305 | confirmed |
| 15:00–16:00 | Available | free |
Money that can be checked.
Issue an invoice, record how the payment actually arrived — cash, cheque, transfer — and the tenant gets a numbered receipt. Shared costs split by floor area, with the working shown.
- Rent, service charge and parking generated on schedule
- Cash and bank transfers recorded properly, no card gateway needed
- Building expenses split across tenants for a period
- Every tenant sees how their share was worked out
premise · billing
Shared costs — October
Generator fuel · split by floor area
| Tenant | Share | Status |
|---|---|---|
| Meridian Legal | 18.4% | paid · cash |
| Northline Trading | 17.0% | paid · transfer |
| Office 305 | 5.7% | outstanding |
| Ground retail | 10.7% | outstanding |
RCP-202610-118 issued · 2,240 m² billable
What the tenant actually sees.
The same platform, a different door. Tenants get their own portal on their phone — their requests, their bookings, their invoices, their building's notices. Nothing from any other company.
- Report a fault and follow its status
- Their own invoices and payments
- Invite a visitor and send them the pass
- Notices, events and the building directory
premise · tenant portal
Good morning, Lina
Office 305 · Tower B
| Your requests | Status |
|---|---|
| REQ-202610-042 Water leak under sink | open |
| REQ-202607-311 Door handle loose | resolved |
This month
| Service charge — October INV-202610-077 | due 30 Oct |
| Meeting room 3 Tue 11:00–12:00 | confirmed |
| Visitor — S. Aoun Pass sent | expected |
Twenty-six parts of the job, already built.
Every one exists because it produces a record. That is the only thing on this list they have in common.
Recurring chargesRent, service charge and parking invoices are generated by the accountant with one button each month.
DocumentsLeases, house rules, insurance certificates — shared with one company or the whole building.
AnnouncementsReach every tenant in one action, in the language they read.
EventsCollect replies, so you know who is actually coming.
DeliveriesReception logs a parcel and marks it collected. That record is the answer when someone says it never arrived.
Valet & parkingA tenant requests their car from their desk. The valet sees the queue in order.
Assets & vendorsLifts, generators, and the people who service them. Planned maintenance scheduled against the equipment.
Insurance & leasesWhat is expiring, visible before it lapses rather than after.
SurveysAsk the building a question and count the answers, instead of hearing from whoever came to the desk.
Notice boardA place tenants can post, and a bell that shows each person only what concerns them.
Space marketplaceList an empty office to the tenants you already have — the ones most likely to expand.
ReportsWhat was invoiced, what is outstanding, how the queue moved. Per building or across the portfolio.
One account. Every building, kept apart.
Switch building and the whole platform follows. A tenant in one building never sees another building's data, and two companies in the same building never see each other's. That separation is enforced by the database itself rather than by hiding buttons, and an automated isolation suite runs before any release ships.
Your name on it
Each building carries its own name, logo and colour. Tenants see the building they rent from. Premise is the platform it runs on.
English
The app and its guides use English.
Roles that mean something
Manager, reception, valet, tenant, resident. Each one sees the part of the building that is theirs and nothing else.
Three people use this, and they want different things.
Owners & managers
You want to stop being the system.
You know what is happening in your buildings because people tell you. Premise is the version where the building tells you instead, and the answer is the same whoever asks.
Book a demoReception & staff
You want the phone to ring less.
Passes, parcels, requests and bookings arrive as items in a list rather than as interruptions. When someone asks what happened, you have the answer on screen.
See the reception guideTenants & residents
You want to be told what happened.
Report it once, get a number, see it move. Your invoices, your receipts, your bookings and your building's notices, on the phone you already have.
Create an accountWe set it up. You don't type in a spreadsheet.
Software nobody loads the data into is a demo. Onboarding is part of the service we agree with you.
What you get is in writing.Included features and fees are specified in your signed customer agreement and order form.
Setup is part of the service.In the onboarding agreed in your order form, we load your register, brand it, and train your managers and front desk.
Invite the whole building.Tenants, residents and staff pay FindFetch nothing to use Premise. Your own fees are set in your signed order form.
What is included
Set up for you
Onboarding can include:
- We load your register from whatever you have now
- Your name, logo and colour on it
- Training for managers and the front desk
- Us on WhatsApp through the first month
What it costs
In writing
Subscriptions and fees are agreed directly with FindFetch in a signed customer agreement and order form.
- Premise is made by FindFetch S.A.R.L. (Lebanon), which invoices customers in Lebanon and abroad
- Your data is provided on request within 30 days
- Tenants never pay FindFetch anything
No price is published here. Your fees are quoted in writing before you sign, and nothing is charged outside the signed agreement and order form.
Four steps, and nobody collects email addresses first.
The reason most building software never launches is the first day: someone has to gather two hundred email addresses before anyone can log in. This skips that entirely.
- Create your accountSign up with the email you already use. No invitation needed to get in the door.
- Say where you arePick your building, say whether you are a company, a resident or building staff, and type your company’s name, if applicable.
- The manager approves youThey see your request and confirm you belong. Until then you are in the app and can see nothing, which is the point.
- Start using itReport a fault, book a room, invite a visitor. Everything from then on leaves a record.
It already works on your phone.
Open Premise in your browser, then add it to your home screen. It opens full screen with its own icon and behaves like any other app. Nothing to install and nothing to update.
Coming soon to theiOS App Store
Coming soon toGoogle Play
iOS
iPhone
Open premisepm.com in Safari, tap Share, then Add to Home Screen.
AND
Android
Open premisepm.com in Chrome, tap the menu, then Add to Home screen.
—
Same app either way
The store versions, when they land, are the same product. Nothing changes for anyone already using it.
Before you book.
Do tenants need an invitation to sign up?
Not necessarily. Accounts are created on the web, never in the phone app, in one of two ways. The building’s managers, or a tenant company’s own administrator, can send an invitation by email, and the person sets their own password. Or anyone can create an account at app.premisepm.com/join and say which building and company they belong to; a manager approves the request, and until then they see nothing. After that, they sign in on the web or in the phone app.
Which language does it use?
Premise currently uses English.
Can one tenant company see another's data?
No. Separation between buildings and between companies is enforced by the database itself using row-level security, not by hiding buttons in the interface. An automated isolation suite runs before every release.
How do tenants pay?
However they pay you today. You issue the invoice, record how the money actually arrived — cash, cheque, bank transfer — and the tenant gets a numbered receipt. No card gateway is required, because that is not how rent is paid here.
What happens to our existing spreadsheet?
Send it to us. We load the register — buildings, spaces, tenant companies, leases — during onboarding. You do not retype anything.
What does it cost?
Subscriptions and fees are agreed directly with FindFetch, the company behind Premise, in a signed customer agreement and order form. Tenants never pay FindFetch anything.
Can we put our own name on it?
Yes. Each building carries its own name, logo and colour, so tenants see the building they rent from rather than a software brand.
Twenty minutes on your buildings.
Not a slide deck. You tell us how many buildings you run and where the time goes, and we show you the same thing set up for a building like yours. If it does not fit, we will say so.
- You send thisTwo minutes. No qualification form, no "a rep will reach out".
- We reply within a working dayWith a time, and the two or three things worth showing you specifically.
- Twenty minutes, screen sharedYour buildings on screen, not a generic demo tenant. Then you decide.